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FAQ

  • Do you ship worldwide?
    Yes we ship worldwide. Locally in the United States and internationally, places such as the United Kingdom, Canada and to various African nations. However extra shipping rates apply for international shipping
  • How long does it take for shipping?
    As soon as we recieve your payment it takes 1-3 days to ship the product out Domestic shipping takes 5-7 days on standard shipping rates, for faster arrival extra fees will apply. International shipping takes 10-20 days standard shipping.
  • When will i recieve my order?
    As soon as your payment is recieved we ship out your product with a confirmation and tracking number. Arrival will take no more that 20 days, depending on the country.
  • How much are the shipping fees?
    Standard shipping is free via UPS, for faster shipping the standard fees for DHL, UPS and FEDEX may apply for domestic and International customers.
  • Do you accept refunds?
    Yes, we only accept returns of products to be replaced with another product of simiar cost. Product will only be accepted if the good is intact, no signs of usage and resealed with no damage to the packaging. Ony store credit is offered, no refunds
  • Can I change my order?
    Yes, but we must be notifed on time, before shipping
  • What payment methods do you accept?
    Credit card, Visa, Mastercard, Western Union and PayPal
  • When will the payment go out of my account?
    1 to 3 business days after check out.
  • Do your prices include VAT?
    Yes, all Included
  • What currency do you use?
    US Dollars. $$
  • When will my order be dispatched?
    You will be notified via email.
  • Can I track my order?
    Yes
  • I've tracked my order online with the courier and it says delivered but I haven't received it, what should I do?"
    Enter your answer here
  • Can I change my delivery address?
    Yes, but notify us before shipping
  • Can I cancel my order?
    Yes, but before shippin
  • Why has my order been cancelled?
    The only reasons your order will be cancelled is if your payment was declined or you did not follow our terms and conditions sufficiently.
  • Do you have any offers?
    Enter your answer here
  • Why can't I select the size I want?
    Unfortunately, your size may not be in stock
  • Are the sizes shown UK/EU or US sizes?
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  • Are all your products authentic?
    Yes 100% authentic, you will be sent a dust bag, card and serial number for our products.
  • What should I do if the item I received is faulty?
    Notify us immediately and we will make changes.
  • You've sent me the wrong items/size, how can I get the right item?"
    We will send you your requested item when we recieve proof of your unwanted item being returned.
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